![]() I left and went out and later when I returned I found a pool of water on the floor because water was leaking from the connection valve to the wall. Maintenance came up and said it was fixed. Had problems with the toilet not flushing because the tank did not fill up with water. Asked to change rooms but was told no room was available. First night there was a constant popping sound coming from the ceiling and air conditioner. It is unprofessional and inhospitable to put that on a guest. I do not appreciate the way we were treated! If Marriott has an issue with their business partner, they need to work that out with them. The final straw was when the front desk asked my husband to call Orbitz and have them fax proof that we paid for breakfast. My husband showed the receipt on his phone that showed 2 adults/2 kids. We were then asked to show proof that we paid. Upon check in, the receptionist explained the procedure for breakfast (no snacks). Because of covid, the lounge is closed (understandable). We paid an extra $50 to upgrade to club level. We have cancelled our upcoming stay because of an issue with the front desk. ![]() ![]() These are things that sometimes happen- no big deal. Housekeeping was banging around shortly after sun up. Rude neighbors talked and laughed loudly in the hallway ALL night. I probably would have overlooked all of that if I had more than an hour of sleep. There were several small things that needed improvement (dirty pool, broken ice maker, overflowing trash bins).
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